mumbai jobs
Please like ramjobs.in in facebook
*Forecast & schedule resource optimally to meet SLA & Customer Exp targets
*Analyze business performance, share intelligence with stakeholders & ensure balance between people vs. business needs
*Work on improvements both at business & ppl front
*Work on improvements both at business & ppl front
Salary:
INR 5,50,000 - 9,00,000 P.A
Industry:
BPO / Call Centre / ITES
Functional Area:
ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category:
Voice
Role:
Assistant Manager/Manager -(NonTechnical)
Education:
(UG - Any Graduate - Any Specialization)
AND
(PG - Any Postgraduate - Any Specialization, Post Graduation Not Required)
AND
( Doctorate - Doctorate Not Required)
*Strong Exp in Forecasting, planning, Rostering etc
*Exp in MS Excel, SQl, Access, report generation etc
*Team handling Exposure
*Good Communication & Presentation skills
*Exp in BPO Voice would be preferred
*Exp in MS Excel, SQl, Access, report generation etc
*Team handling Exposure
*Good Communication & Presentation skills
*Exp in BPO Voice would be preferred
Recruiter Name:Dhvani Joshi
Contact Company:Intellecta Consultants
Address:
302, Gemstar Commercial Complex, Ramchandra Lane,
Kachpada, Next to Paras Industrial Estate,
Malad (West) MUMBAI,Maharashtra,India
Telephone:22-91-9820257810
Reference Id:MIS / WFM_BPO
No comments:
Post a Comment